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7 min read

Big Tech's Grip on Your Digital Life — and Whether You Can Loosen It

Think about the last hour of your day. You woke up and checked your phone. Searched something online. Maybe bought something, or at least browsed. Sent a message to a friend. That's likely four or five different apps — and a good chance that almost all of them trace back to just two or three companies. That's not a coincidence. It's by design.

How did a handful of companies end up controlling so much?

It didn't happen overnight, and it didn't happen by accident. It started because these companies built things people genuinely wanted — and then, slowly, made themselves very hard to leave.

Take Google Search. It got popular because it gave better answers than anything else at the time. More people using it meant more data about what people actually search for, which made the results even better, which brought in even more people. That loop — more users makes the product better, which attracts more users — is something called a network effect. It sounds dry, but it's the core reason a few companies pulled so far ahead that catching them became nearly impossible.

Facebook (now Meta) worked the same way, just socially. The more of your friends who joined, the more useful it became. Eventually it didn't matter if a competitor built something better — your friends weren't there, so you weren't going either.

One Company. Almost Every Search.
Google handles around 89% of all internet searches on computers — and that figure climbs to nearly 95% on mobile phones. When almost anyone on Earth wants to find something online, they go to one place. In 2024, a US federal judge ruled this an illegal monopoly, finding that Google had locked itself in as the default on phones and browsers in ways that left rivals no fair shot at competing.

It's not just search. It's basically everything digital.

Apple and Google together control almost every smartphone on Earth. Between them, they decide which apps you're allowed to download — and take a share of every purchase made inside those apps. If an app maker wants to reach iPhone users, they have one door to walk through, and Apple sets the price of entry.

Amazon became so dominant in online shopping that many small businesses felt they had no real choice but to sell through it. Then Amazon's fees steadily climbed to eat up over half of what sellers earn, leaving them trapped. Those costs eventually reach you as higher prices. Meta owns the three apps most people use to stay in touch — Facebook, Instagram, and WhatsApp. Microsoft runs the operating system on over 70% of all laptops and desktops worldwide.

And now artificial intelligence — the next big wave reshaping everything — is being built by these same companies, because they already control the vast computing power and enormous pools of data needed to develop it. New AI companies often have to rent their computing power from the very giants they're trying to compete with.

The "Free" Trap
These companies often start by offering services for free — search, email, maps, cloud storage. Once you rely on them and your life is inside their walls, switching becomes a real hassle. Then, gradually, conditions get less friendly. A service being free almost always means you're paying with something else — usually your data, your attention, and your habits.

What does this actually mean for you, day to day?

Here's where it gets personal. When fewer companies control more of the digital world, things change quietly for the rest of us — usually without any announcement.

Your choices narrow, even if it doesn't feel that way. When one company controls what rises to the top of your search results, it shapes what information you encounter every day. When one company owns the apps where you talk to friends, it decides what content you're shown — and what gets quietly buried. When platform fees get passed along the supply chain, you pay more at checkout for things you don't connect to any of this.

Your data becomes their product. Most of these services feel free because you're not paying with money — you're paying with information about yourself. What you search, buy, scroll past, and talk about. The less real competition exists, the less incentive these companies have to treat any of that carefully.

And here's something most people don't realise: it's not just the apps you knowingly choose to use. Inside almost every app on your phone are dozens of hidden pieces of code called SDKs — think of them as tiny sub-apps running quietly inside the main one. They're dropped in by third parties like data brokers, ad networks, and analytics companies, and they collect information about you even when you're using something that has nothing obvious to do with advertising. A cooking app. A weather app. A simple game. They almost certainly have trackers running in the background, quietly sending data elsewhere.

The Lobbying Machine
Big Tech's spending on lobbying politicians in the US nearly tripled between 2022 and 2023 — much of it aimed at slowing down laws that would limit how your data is collected, shared, and sold. The companies benefiting most from the current system are also the ones most actively working to keep the rules from changing.

Are the rules starting to catch up?

Slowly, yes. The 2024 court ruling on Google's search monopoly was genuinely significant — the first time a US court publicly said one of these companies had crossed a line. What happens as a result is still being worked out, but the direction matters.

The European Union has moved more quickly, passing the Digital Markets Act and the Digital Services Act. These require large platforms to allow competing apps on phones, stop them favouring their own products in results, and give regulators real enforcement power. Apple, under EU pressure, has already had to open up iPhone app installation in Europe in ways it never would have done voluntarily.

New Zealand's Privacy Act 2020 gives you real rights — including the right to access data held about you and to request corrections. Most people don't know those rights exist, let alone how to use them. Australia, the UK, and others are building similar frameworks.

The honest caveat: all of this moves slowly. Court cases take years. Laws take longer. And the companies involved have deep resources to shape whatever eventually emerges. Things are shifting — but don't expect an overnight fix.

Can you actually take any control back?

Yes — in real, meaningful ways. Not enough to single-handedly disrupt a trillion-dollar company. But enough to significantly reduce how much of your daily life flows through any one of them, and to protect yourself from the most intrusive of what's happening with your data right now.

The alternatives have genuinely improved. There are solid, well-built options for search, email, messaging, and browsing that don't funnel your data into the same handful of companies. They're not always as flashy, but most people who try them find they barely notice the difference in everyday use.

~5 min

That's how long the steps below actually take. Not a lifestyle overhaul — just a few small, deliberate choices that quietly add up over time.

Four things worth doing this week

1. Switch your default search engine. DuckDuckGo and Startpage both give solid results without building a permanent record of everything you've ever looked up. Set one as your default and try it for a week — most people are surprised by how little they miss.

2. Review your app permissions. On iPhone: Settings → Privacy & Security. On Android: Settings → Privacy → Permission Manager. Look at which apps have access to your location, microphone, or contacts — and switch off anything that has no obvious reason to need it. Five minutes, real impact.

3. Consider a private email provider. Gmail scans your inbox to inform ad targeting. Services like ProtonMail encrypt your messages so they can't be read or scanned — and there's a free plan that works well for most people's needs.

4. Delete apps you haven't opened in months. Every app on your phone is a potential data collection point, even when you're not actively using it. A clear-out takes ten minutes and quietly shrinks your digital footprint without you having to change a single habit.

This isn't just a personal thing

Individual choices help, but the shape of the internet ultimately gets decided in courtrooms, in parliaments, and in the decisions companies make when they feel real competitive pressure. The more people understand what's happening — and start asking questions about it — the more that pressure builds.

What's genuinely encouraging: courts are taking these cases seriously. Regulators are asking harder questions than they used to. Privacy-respecting alternatives are getting better and attracting real users. None of this is a sudden fix, but the direction is changing. That matters.

You don't have to choose between using technology and caring about how it treats you. The two can go together — it just takes a little more attention to what's happening under the surface of the apps you tap every day.

Want to see what's actually happening on your device?

Our interactive simulation lets you pick the apps you actually use and watch what's going on behind the scenes in real time. Takes about 3 minutes.

Try the interactive demo →